Data collection is the principle focus of our systems, and it is therefore important that we provide effective data management to ensure data is not lost, stolen or compromised in any way. We do this by the following actions:

Data is collected live to highly secured databases within our system. Several security levels are implemented to prevent unlawful entry and to date, we are proud to confirm we have not had one single breach of security.

In addition, sensitive data can be encrypted as it is passed from our system to the data storage area. Further survey data is stored as coded responses while code-frames and variable labels are stored separately.

Respondents are only ever identified by a Unique Identification tag within response data. Personal information is encrypted and stored elsewhere. Proprietary data is stored in separate and secure client databases.

All files are routinely backed up on an hourly basis. Two servers are resident in monitored, highly secure, fire protected areas with 100Mb ethernet connections to the internet. Physical access to servers is via palmprint access panels.